Terms of service

Terms of Service

Last updated: July 25, 2026

Welcome to The Rule ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By placing an order or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Eligibility

By using this site, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.

2. Products & Descriptions

  • We make every effort to display our products, including packaging and ingredients, as accurately as possible. However, we do not guarantee that your device's display of colors will be accurate.
  • We reserve the right to limit quantities, discontinue products, or correct errors in product descriptions or pricing at any time without prior notice.

3. Pricing & Payment

  • All prices are listed in USD unless otherwise stated and are subject to change without notice.
  • We reserve the right to refuse or cancel any order for reasons including, but not limited to: product availability, errors in pricing or product information, or suspected fraudulent activity.
  • Payments are processed securely through third-party payment providers (e.g., Shopify Payments, PayPal, Stripe). We do not store your full payment card information.

4. Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason after receipt.

5. Shipping & Delivery

  • Orders are dispatched within 24 hours of purchase.
  • Estimated delivery time is 7-15 business days, depending on your location within the United States.
  • We are not responsible for delays caused by carriers, weather, or other events beyond our reasonable control.

6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy, which includes our 60-Day Money-Back Guarantee.

7. Product Use & Disclaimer

  • The Rule Intertrigo Care Cream is intended for external topical use on the skin only, as directed on the packaging or website.
  • Discontinue use and consult a physician if irritation, rash, or an allergic reaction occurs.
  • This product is not intended to diagnose, treat, cure, or prevent any disease. It is not a substitute for professional medical advice — consult a healthcare provider for any persistent or severe skin condition.
  • We recommend performing a small patch test on an inconspicuous area before full application, as individual skin types may react differently.
  • Keep out of reach of children. Avoid contact with eyes; if contact occurs, rinse thoroughly with water.
  • We are not liable for damage or adverse reactions resulting from misuse, improper application, or use inconsistent with the product instructions.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and product names (including "The Rule" brand name and logo), is the property of The Rule and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without our prior written consent.

9. User Conduct

By using this site, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or data
  • Submit false or misleading information
  • Interfere with the proper functioning of the website

10. Limitation of Liability

To the fullest extent permitted by law, The Rule shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless The Rule, its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products.

12. Governing Law

These Terms are governed by and construed in accordance with the laws applicable in the jurisdiction where The Rule operates, without regard to conflict of law principles.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms of Service, contact us at:

📧 Email: support@shoptherule.com