Shipping Policy

Last updated: July 25, 2026

Thank you for shopping with The Rule. Below you'll find everything you need to know about how we process and ship your order.

1. Order Processing Time

• All orders are processed and dispatched within 24 hours of purchase (excluding weekends and public holidays).
• You will receive a confirmation email once your order has shipped, including tracking information.

2. Estimated Delivery Times

Once dispatched, estimated delivery times are as follows:

Destination	Estimated Delivery Time
United States	6-10 business days

Delivery times are estimates and may vary due to courier delays, weather, or other events beyond our control.

3. Shipping Costs

Shipping costs, if applicable, are calculated at checkout based on your order value. Any free shipping promotions will be clearly displayed at checkout.

4. Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package's progress. Please allow 24-48 hours after dispatch for tracking information to update.

5. Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete address information provided by the customer. If you notice an error, contact us immediately at support@shoptherule.com — we'll do our best to correct it before dispatch.

6. Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at support@shoptherule.com with your order number. We will work with the shipping carrier to locate your package or arrange a resolution.

7. Damaged Items During Transit

If your order arrives damaged, please contact us within 7 days of delivery with a photo of the item and packaging. We will send a replacement or issue a refund at no additional cost to you, in line with our Return & Refund Policy.

8. Contact Us

For any questions about shipping or your order status, reach out to our support team:

📧 Email: support@shoptherule.com